Privacy Policy – Verified Digital
Last updated: September 18, 2025
Verified Digital Inc. (“Verified Digital”, “we”, “us”, or “our”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when
you access or use our websites, lead generation forms, advertising campaigns, and related
services (collectively, the “Services”).
This Policy applies globally. Some sections apply specifically to individuals located in North America or in Australia and New Zealand to meet local privacy laws.
1. Information We Collect
We may collect the following information when you use our Services:
- Personal identifiers: name, phone number, email address, postal address.
- Health-related information (sensitive information): if you provide information about your hearing condition, prior hearing aid use, or other medical history. We collect this only with your explicit consent.
- Communication preferences: opt-ins/opt-outs for marketing or contact.
- Technical data: IP address, device type, browser, cookies, usage data.
- Referral information: data provided by partner clinics or marketing affiliates.
2. How We Use Your Information
We use your information to:
- Respond to your inquiries.
- Connect you with authorized hearing care providers or clinics.
- Provide information about hearing solutions and related services.
- Send marketing communications (phone, SMS, email) where you have consented.
- Meet legal, regulatory, or compliance requirements.
3. Sharing of Information
We may share your information with:
- Authorized hearing care providers or clinics for lead fulfillment.
- Service providers and contractors (e.g., IT, analytics, marketing) under strict confidentiality obligations.
- Regulators or law enforcement if legally required.
- Overseas recipients: your information may be transferred outside your country of residence, including to the United States and Canada. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place.
4. Regional Privacy Rights
A. North America (U.S. & Canada)
If you are located in the United States or Canada:
- We comply with applicable federal and state/provincial privacy laws.
- You may opt out of marketing communications at any time by using unsubscribe links in emails, replying STOP to SMS, or contacting us directly.
- For U.S. residents: Certain state laws (such as CCPA/CPRA for California residents) may provide additional rights, including the right to request details on what personal data we collect, request deletion, or opt out of the sale/sharing of personal information.
- For Canadian residents: You have the right to access and correct your information and to withdraw consent for marketing at any time.
B. Australia & New Zealand
If you are located in Australia or New Zealand, we handle your personal information in
accordance with:
- Australia: Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
- New Zealand: Privacy Act 2020 and the Health Information Privacy Code.
Your rights include:
- Access to the personal information we hold about you.
- Correction of inaccurate, incomplete, or outdated information.
- Request deletion of your information, subject to legal obligations.
- Withdrawal of consent for marketing or third-party sharing at any time.
- Lodging a complaint with a regulator if you are not satisfied with our response:
- Australia: Office of the Australian Information Commissioner (OAIC) – www.oaic.gov.au
- New Zealand: Office of the Privacy Commissioner – www.privacy.org.nz
Special note on sensitive health information: We only collect, use, or disclose health-related
information with your explicit consent, unless otherwise required or permitted by law.
5. Data Retention
We keep personal information only as long as needed for the purposes set out in this Policy, or
as required by law. Sensitive or health-related information is securely destroyed or de-identified
once it is no longer needed.
6. Security of Information
We use reasonable physical, technical, and organizational safeguards to protect personal
information from misuse, loss, unauthorized access, modification, or disclosure.
7. Consent and Marketing
By submitting your information through our Services, you consent to:
- Being contacted by Verified Digital and its authorized partners via phone, SMS, and/or email.
- The collection, use, and disclosure of your information as outlined in this Privacy Policy.
You may withdraw consent at any time. Withdrawal will not affect uses already made with valid
consent.
8. Complaints and Contact
f you have questions, requests, or complaints regarding this Privacy Policy, please contact us:
Verified Digital Inc.
Email: hello@verifieddigital.io
Phone: (613) 519-9486
Address: 54 Ossington Ave. Toronto Ontario M6J2Y7
If we cannot resolve your concern, you may contact your local privacy regulator as outlined in
Section 4.
9. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on our website with a
revised effective date.
Address
54 Ossington Avenue
Toronto ON, M6J 2Y7